Log in to Web Help Desk as an administrator.Ĭlick Setup > General > System Information. This procedure is not supported on Linux and macOS deployments. Upgrading from OpenJDK 11 to a later version (such as OpenJDK 13) is not supported. For example, if you are running OpenJDK 11.0.11, you can download and install another OpenJDK 11 version. If you are running Web Help Desk 12.7.8 or later on a Windows-based server, you can download and install another OpenJDK version, replacing the version included with your release.īoth versions must be identical. By default, Web Help Desk includes a supported OpenJDK version with each release. OpenJDK replaces Oracle Java SE 8, which requires a commercial license. This software is a free and open-source implementation of the Oracle Java Platform.
Now open command prompt and type java -version to see if Java 18 became the default Java version for you.(Optional) Update OpenJDK to another versionīeginning in version 12.7.1, Web Help Desk includes the Open Java Development Kit (OpenJDK). If not, add it and click OK:Ĭlick OK until you close all the dialogs and close Control Panel. Click Edit… and check if you already have a value %JAVA_HOME%\bin. Adding JDK 18 to PATHįind variable called Path in the upper pane of the Environment Variables window. The last step is to add Java to your path. If you don’t have it set, click New… and enter JAVA_HOME for Variable name and c:\Programs\jdk-18.0.1.1 for Variable value (or the directory where you have unpacked JDK 18), like in the image below:Ĭlick OK and you should be back to the Environment Variables window. If you have it set, click Edit… and enter c:\Programs\jdk-18.0.1.1 as a value (or the directory where you have unpacked JDK 18). Now there are two possibilities: either you already have JAVA_HOME set (like I do) or you don’t.
A new window titled Environment Variables will open, like in the image: Open Control Panel, click User Accounts and then click Change my environment variables on the left. If you use View by: Category (which is the default) your Control Panel will look different. I use View by: Small icons in Control Panel.
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